How to Deal with Negative Reviews (The Right Way)

Nothing is more discouraging than receiving a negative review, especially when you go above and beyond to look after your customers and provide the best possible service.

Bad reviews can have a negative effect on your business. We will explain how to handle and use them to your advantage in this step-by-step article.


CEA 2021 Public Perception Survey: Consumers Have Higher Expectations of Real Estate Salespersons to Further Improve Their Property Transaction ExperienceHow to Deal with Negative Reviews (The Right Way)When & Where to Focus Your Listings: Sep 2022 EditionWhen & Where to Focus Your Listings: Aug 2022 Edition

A negative review isn’t the end of the world. If you take the right steps, you can even use it as a learning opportunity to enhance your offerings and increase customer satisfaction as well as referrals for your business.

This article was brought to you by Partner360, we sincerely hope it was helpful.

At PropertyGuru, we’ll see you home.

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