Ad Credits Consumption Report
Learn how you could keep track of your Ad Credits consumption using this report.
By PropertyGuru
• 1 year ago The Ad Credits Consumption Report provides a comprehensive breakdown of your Ad Credits utilisation on AgentNet.
This report includes details such as:
- Your remaining number of Ad Credits
- Number of Ad Credits you’ve used on a particular activity (e.g. Spotlight; Repost)
- Number of Ad Credits you’ve used over a specific period
- Number of Ad Credits you’ve used on a particular listing
Managing Your Ad Credits Balance & Usage
Checking Your Balance
Monitor your Ad Credits balance conveniently via your AgentNet dashboard, where the remaining balance of your Ad Credits is shown.
For further insights into your Ad Credits balance, click the displayed Ad Credits. This will lead you to the breakdown of your usage organised by your order number.
Reviewing Your Usage
Review your Ad Credits usage anytime by accessing the Ad Credits Consumption Report within AgentNet.
This report provides detailed records of your Ad Credits usage for post, repost, Turbo, and Boost activities over a specified period.
Access the report by clicking on “Reports” in the top navigation bar or “View History” within the Credits balance section on the dashboard.
Navigating the Ad Credits Consumption Report
Search by “Listing ID or Property Name”
If you wish to review your Ad Credits usage on a specific listing, key in the Listing ID or Property Name into the search bar, press “enter” or click on the search icon:
Filtering report by a particular activity or for a specific period
Click on the dropdown that displays “All” by default, and select the activities you would like to filter the detailed report for.
Click on the period selection to select a specific start and end date if you wish to narrow down your report’s period.
Detailed Report
You will first see an overview of the total Ad Credits consumed in totality, and also the total by activities.
Following that will be your detailed report of every Ad Credits consumption transaction with the following information:
- Date and time
- Listing ID
- Property Name
- Action and
- Number of Ad Credits.
Your transaction records are displayed from the most recent to the oldest (up till Jan 2018).
Frequently Asked Questions
Can I view my Ad Credits Consumption Report from the beginning of the subscription?
Ad Credits Consumption Report is available from January 2018 to date onwards.
Can I download the Ad Credits Consumption Report?
You are able to view your Ad Credits Consumption Report online. However, as the report isn’t downloadable, we are working on having this function available for you soon.
Is the Ad Credits Consumption Report available for both Residential Listing and Commercial Listing?
Yes, the Ad Credits Consumption Report is available for both Residential and Commercial Listing.
Can I view my Ad Credits Consumption Report via AgentNet app?
You can view your Ad Credits Consumption Reports via AgentNet (web) currently. The AgentNet app will be updated later.
How often does the report get updated?
The Ad Credits Consumption Report is updated real-time. A page refresh will load the latest data.
For general enquiries, please reach out to our Customer Service at the following:
- Phone: 6238 5971 (Mon – Fri 9am – 6pm, closed on PH)
- Email: custcare@propertyguru.com.sg
For technical assistance, please message us via WhatsApp at 9298 1629 (Mon – Fri 9am – 9pm, closed on PH) and we will get back to you within 1 working day.
