Ad Credits: Your Key to Maximising Listing Performance #
In Singapore’s competitive property market, standing out is crucial. That’s where Ad Credits come in, helping you boost visibility, attract more attention, and generate enquiries more quickly.
Whether you want to post, repost, or supercharge your listings with advanced visibility tools like Boost, Turbo, Turbo Pro or Promoted Listings, Ad Credits support these actions and provide your listings with the exposure they deserve.
What Are Ad Credits? #
Ad Credits are a type of digital currency included with your Agent Package and remain valid until your subscription expires. You can also buy extra Ad Credits at any time (within your top-up limit) to ensure your listings remain competitive.
With Ad Credits, you can activate the following actions on your listings:
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Post & Repost – Keep your properties fresh and visible.
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Boost – Places your listing above regular listings on search results for added exposure.
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Turbo – Pushes your listing above Boosted listings for higher placement and faster visibility.
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Turbo Pro – Places your listing in the guaranteed top 10 spots in search results, the most valuable placement.
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Promote – Show your listing to buyers exploring similar areas, price ranges, or property types, even if they were not searching for your property specifically.
Understanding Dynamic Pricing #
The number of Ad Credits needed for each action depends on market demand and listing supply. This means:
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High-demand areas or property types may require more credits.
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Less competitive segments may need fewer credits.
You can always see the real-time Ad Credit requirement for each action on AgentNet > Listings before confirming.
Topping Up Ad Credits #
Running low? You can top up in bundles of 100, valid for 12 months from purchase.
Important: Each agent has a credit top-up limit based on their package. If you anticipate running out frequently, consider upgrading to a higher package tier for a larger credit allocation and a higher top-up limit.
You can purchase Ad Credits:
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In-App (iOS only) via AgentNet app
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Online via AgentNet self-serve channel
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Through Your Account Manager: Contact for custom bundles
| Self-serve Top Up (Web) | iOS In-app Top Up |
|---|---|
Pro Tip: Look out for promotions and limited-time offers for extra savings. |
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Managing Your Ad Credits #
Keep track of your balance and usage with ease:
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Check Balance:
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Web: Dashboard widget or Profile > Ad Credits
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App: Dashboard widget
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View Usage Reports:
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Web: More > Reports > Ad Credit Consumption
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App: Tools > Consumption Report
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The report shows:
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Total credits used
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Breakdown by listing actions
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Transaction details (billing date, property, duration, credits spent)
Maximising Expiring Credits #
If you have expiring credits or your subscription is ending soon, and you still have credits left:
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Turbo or Turbo Pro your high-priority listings for maximum exposure.
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Set Auto-Repost schedules to keep them refreshed until expiry.
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Boost or Promote key properties to drive last-minute enquiries.
Don’t let your credits go to waste — optimise them before renewal!
Quick Reference: Package vs Top-Up Limits #
| Package Tier | Included Ad Credits (Basic Track) | Included Ad Credits (Plus Track) | Max Top-Up Limit |
|---|---|---|---|
| Bronze | 1,000 | NA | 1,000 |
| Silver | 3,100 | 4,800 | 5,000 |
| Gold | 10,500 | 17,800 | 20,000 |
| Platinum | 38,000 | 52,000 | Unlimited |
Pro Tip: If you’re consistently topping up at max, upgrading is often more cost-effective than repeated purchases.
Frequently Asked Questions #
What Can I Use Ad Credits For?
Ad Credits are your digital currency for visibility. Here’s what you can do:
| Action | What It Does | Duration |
|---|---|---|
| Post | Publish your property listing for seekers to view. | 32 days |
| Repost | Refresh your listing and extend expiry. | 32 days |
| Boost | Get above regular listings in search results for more views. | 7 days |
| Turbo | Go beyond Boost to rank higher and attract serious buyers faster. | 7 days |
| Turbo Pro | Secure premium visibility with a guaranteed top 10 spot in search results. | 7 days |
| Promote (NEW) | Expand your reach by showing listings to buyers browsing similar properties. | Flexible |
Pro Tip: Automate Repost, Boost, Turbo and Turbo Pro with Auto-Schedules in AgentNet — saving time while staying competitive.
Can I buy more than 100 credits at once?
Yes. You can purchase multiple 100-credit bundles or contact your Account Manager for custom bundles.
What are the validity of purchased credits?
All purchased credits are valid for 12 months from the date of purchase.
How long does it take for credits to reflect?
Credits are usually issued instantly, but may take up to 30 minutes during peak periods.
What if I reach my credit top-up limit?
Consider upgrading your package to unlock higher purchase limits and larger bundled credits.
Can I get a refund if I forget to apply a promo code?
Unfortunately, refunds or retroactive discounts aren’t available after purchase.