2. Contact us
  3. Help Centre
  4. Managing Your Listings
  5. Conduct Virtual Property Viewings with LiveTour

Conduct Virtual Property Viewings with LiveTour

You can now sell or rent a property with our LiveTour feature which enables you to conduct live property viewings, all within your mobile device.

By PropertyGuru   •   2 years ago
Table of contents

As more property seekers turn to digital solutions, LiveTour offers a safer and more convenient way to showcase your listings. With just your mobile device, you can conduct live video viewings—anytime, anywhere.

What is LiveTour?

LiveTour is a feature in AgentNet that enables property seekers to request a live video call with you to view a property virtually. If your listing is LiveTour-enabled, seekers can easily schedule a viewing—giving them flexibility and you, greater lead opportunities.

Benefits of LiveTour for Agents

  • Time-Saving: Schedule multiple virtual viewings without the need for travel

  • Safer Interactions: Reduce face-to-face meetings—ideal in today’s digital-first world

  • Wider Reach: Attract busy or overseas seekers who prefer virtual options

What platforms can I use to conduct LiveTours?

You can use any video call application such as:

  • WhatsApp Video Call

  • FaceTime

  • Zoom

  • Google Meet

Frequently Asked Questions

1. Is LiveTour required when I create a new listing?

Yes, you are strongly encouraged to enable LiveTour to increase your listing’s visibility and attract more leads.

2. What if I have existing listings created before LiveTour was introduced?

You are not required to update past listings unless you choose to edit them—then you’ll be prompted to complete the LiveTour field.

3. Can I enable LiveTour from the AgentNet mobile app?

Absolutely! Simply go to Create/Edit Listing in your AgentNet Mobile App and indicate whether LiveTour is available for that listing.

4. How will I be notified when a seeker wants a LiveTour?

Interested property seekers may reach out via:

  • Inquiry form

  • Phone reveal (SMS or WhatsApp)
    Coordinate a convenient time for your LiveTour directly with them.

5. Is LiveTour available for both residential and commercial listings?

Yes, LiveTour is available for all listing types on PropertyGuru.

6. How is LiveTour different from uploading a property video?

LiveTour Uploaded Video
Live, real-time interaction with seekers Pre-recorded, no real-time engagement
Enables Q&A and guided walkthroughs One-way viewing only
Increases trust and personal connection Limited to visuals only

7. How do property seekers know my listing offers LiveTour?

Listings with LiveTour will display a ‘LiveTour’ tag. Property seekers can also filter search results to show only listings with LiveTour enabled—boosting your listing’s visibility.

8. Can I update my listing to enable or disable LiveTour?

Yes. You can edit your listing anytime via AgentNet (web or mobile) to toggle LiveTour on or off.

9. What if I can’t attend a scheduled LiveTour?

We understand that unforeseen circumstances may arise. If you’re unable to attend:

  • Notify the client at least 2 hours in advance

  • Propose a new time promptly

Staying responsive and reliable builds trust and increases the chances of closing a deal.

For general enquiries, please reach out to our Customer Service at the following:

For technical assistance, please message us via WhatsApp at 9298 1629 (Mon – Fri 9am – 6pm, closed on PH) and we will get back to you within 1 working day.

Related Articles

Did this answer your question?