What is Credit Back Rewards?

Credit Back rewards is a new initiative that aims to reward you for your activities on PropertyGuru!
Stand to earn up to 30% back in Ad Credits when you meet your credit usage milestones!

How do I earn Credit Back Rewards?

There are two ways to earn Credit Back Rewards – by meeting your Quarterly and/or your Subscription credit usage Milestones.
Each time you perform an action on PropertyGuru that uses Ad or Prime Credit, you automatically progress towards these milestones.

How does Quarterly Credit Back Rewards work?

You can earn up to 4x Quarterly Credit Back Rewards each year, calculated within the following periods.

Your milestone progress will automatically reset at the start of each quarter.

For example: Credits used on 8 Jun will count towards Q2’s milestone.
The counter will reset on 1 Jul, and all Ad Credits used after will count towards Q3’s milestone instead.

Quarterly credit usage milestones, and rewards, will vary based on your package type.

*Credit rewards earned are valid for 3 months from date of issue

How does Subscription Credit Back Rewards work?

Subscription Credit Back Rewards are calculated based on your Agent Package Subscription period.
This period will last from your package start date to your package expiry date – and any credits used within this period will count towards earning your Subscription Credit Back Rewards.

For example: if your package started on 3 Jun 2024, credits used by 2 Jun 2025 will count towards your milestone progress.

However, if you downgrade your package during your renewal period, you will not be eligible to receive any Credit Back Rewards, even if you have met the previous milestone.
Subscription credit usage milestones, and rewards, will vary based on your package type.

*Credit rewards earned are valid for 3 months from date of issue

How is milestone progress calculated?

Milestone progress is calculated based on your credits used.

Any credits used on tools and activities such as

• Featured Agent
• Promoted Listings
• Turbo
• Boost
• Repost
• Post Listing

Will count towards your progress.

However, expired or unused credits will not count.

Are all agent partners eligible for Credit Back Rewards?

Agent Partners holding Advance, Premier, or Business accounts are eligible to receive Credit Back Rewards.

How much Credit Back am I eligible to receive?

The amount of Credit Back Rewards you receive will depend on a few factors

• Your package type
• How many milestones you meet.

Here’s what you can expect if you meet all 4 Quarterly credit usage milestones, as well as your Subscription milestone.

When can I start accumulating progress for Credit Back Rewards?

You can start progressing your Credit Back milestones on 1 Oct 2024.

What if I joined PropertyGuru in the middle of a quarter? Will my quarterly Credit Back milestones be a pro-rated amount?

No, unfortunately Credit Back milestones are fixed.
Explore our value-add tools to help your listings stand out and progress your Credit Back milestones.

For general enquiries, please reach out to our Customer Service at the following:

• Phone: 6238 5971 (Mon – Fri 9am – 6pm, closed on PH)
• Email: custcare@propertyguru.com.sg

For technical assistance, please message us via WhatsApp at 9298 1629 (Mon – Fri 9am – 9pm, closed on PH) and we will get back to you within 1 working day.