In real estate, follow-ups can make all the difference. While often overlooked, a simple follow-up can significantly increase your chances of closing a deal — or leaving a lasting impression that brings future business.

What Is a Follow-Up?

A follow-up is your way of keeping the conversation going with property seekers who’ve shown interest in your listing.

Every enquiry has the potential to become a serious prospect or client — so don’t ignore or dismiss them too quickly.

When and How to Follow Up

If a property seeker hasn’t replied to your initial response:

• Wait 24 hours, then send a friendly reminder or follow-up text.

• Keep your tone polite and helpful, not pushy.

• If there’s still no response, simply let them know you’re available to assist anytime in the future.

Consistency without pressure helps build trust and ensures you stay top-of-mind for future property needs.

Sample Follow-Up Message

Here’s a sample you can customise:

Hi [Name],
Just checking in to see if you’re still interested in the listing at [Location].
Please feel free to reach out if you have any questions or would like to arrange a viewing.
I’m happy to assist when you’re ready.

Best regards,
[Your Name]

What If the Property Seeker Isn’t a Good Fit?

You should still respond professionally — even if the seeker’s criteria don’t match the listing.

In today’s digital world, your reputation is everything. Property seekers can easily leave reviews or check your track record online. A polite and respectful reply shows professionalism and protects your personal brand.

Redirecting the Conversation

If you have similar listings, offer them as alternatives:

Hi [Name],
Thank you for your interest in the unit at [Location].
While that may not be a perfect match, I have other listings at Telok Blangah Rise that may interest you.
Let me know if you’d like to view them or need more details.

Warm regards,
[Your Name]

If you don’t have any alternatives:

Hi [Name],
Thank you for your enquiry. Unfortunately, I don’t have listings that match your current preferences at the moment.
That said, feel free to reach out anytime — I’d be happy to assist you with future property needs.

Best,
[Your Name]

Pro Tips for Effective Follow-Ups

• Keep it brief, relevant, and friendly.

• Avoid spammy or repetitive messages.

• Track your communications to stay organised.

• Always be respectful — even if the enquiry doesn’t convert.

For general enquiries, please reach out to our Customer Service at the following:

• Phone: 6238 5971 (Mon – Fri 9am – 6pm, closed on PH)
• Email: custcare@propertyguru.com.sg

For technical assistance, please message us via WhatsApp at 9298 1629 (Mon – Fri 9am – 6pm, closed on PH) and we will get back to you within 1 working day.