Partner360 Rewards: Elite Birthday Treats
A Birthday Treat to Celebrate Our Gold and Silver Elite Rewards Tier Agents
Let us make your special day more delightful and memorable with a Birthday Treat just for you!
Make your birthday month a sweeter one with an eCapitaVoucher which you can use for all your shopping and dining needs! With the CapitaStar App, enjoy seamless convenience as you pay across over 2,700 stores across 18 CapitaLand malls islandwide!
Take a Peek at Your Birthday Treat
Gold Rewards tier agents are entitled to a $100 eCapitaLand voucher, while Silver Rewards tier agents will receive a $30 eCapitaLand voucher during their birthday month.
At the start of your birthday month, you will receive an SMS with your eCapitaVoucher, which you can use to shop a vast array of things available in participating malls and retailers.
To Redeem your eCapitaVoucher, follow these steps:
If you do not have the CapitaStar app, simply click on the acceptance link sent to you via SMS. You will be directed to set up a friendly CapitaStar web wallet and PIN.
The eCapitaVoucher will then be directly loaded to your web wallet!
Frequently Asked Questions
Where can I use my eCapitaVoucher?
Click here for more information on eCapitaVoucher as well as the list of participating malls and retailers where you can utilise your eCapitaVoucher(s) .
The voucher validity is stated as 12 months from date of acceptance, based from my birthday month. What does this mean?
This means that you are able to utilise your eCapitaVoucher voucher 12 months from your date of acceptance. For example, your birthday is on 5 April and the acceptance link was sent to you via email on 1 April 2022. This means your voucher is valid from 1 April 2022- 30 March 2023.
Note that the acceptance link is only valid for 1 month from your birthday month.
I’ve received my birthday treat in the wrong month. How can I get my birth date updated?
Kindly contact your Account Manager or call 6238 5971 to have your birth date updated.
However, should you have received the birthday treat in the wrong month, you would not be receiving the birthday treat again in the correct birth month. Each agent receives only one birthday treat in each calendar year.
For example: Your birth date is recorded incorrectly as 12 May in our system. Then you’ve called us on 10 May 2022 to have it updated to the correct date 8 Aug. As the birthday treat vouchers have already been issued on 1 May 2022, you will not receive the vouchers again in Aug 2022. Next year, you will be receiving the birthday treat in Aug 2023.
For general enquiries, please reach out to our Customer Service at the following:
- Phone: 6238 5971 (Mon – Fri 9am – 6pm, closed on PH)
- Email: custcare@propertyguru.com.sg
For technical assistance, please message us via WhatsApp at 9298 1629 (Mon – Fri 9am – 6pm, closed on PH) and we will get back to you within 1 working day.