Using Ad Credits to Better Your Listing Performance

In a competitive market, it’s essential for your listing to stand out from the crowd to capture property seekers’ attention and drive enquiries.

Our Agent Packages come bundled with Ad and Prime Credits, which remain valid until your subscription expires. With all the possibilities your listings can have, find the best fit for your goal by choosing Ad Credits or Prime Credits – or both.

Ad Credits enable you to post, repost, Turbo, or Boost a listing for better performance. You can activate all these actions for your published listing anytime via AgentNet > Listings.

Post Your Listing Post your listings to publish them on our portal so that property seekers can search, view, and enquire about them over the next 32 days. Each listing’s publish date and   Listing Quality Score influence its ranking among similar listings in search results.	Repost Your Listing Refreshing your listings through reposting updates their publication date, ensuring a better position in search results for increased exposure. Additionally, reposting extends your listing’s expiration date by 32 days. There’s no restriction on the frequency of reposts each day. You can also save time by configuring Auto-Repost schedules.	Turbo Turbo your listing’s visibility by up to 8 times with XL Images and a premier position above Boost and regular listings. Moreover, get a WhatsApp button on search results and an ad-free listing page. Each Turbo reservation spans 7 days, and you can opt for continuous usage using Auto-Turbo.	Boost Boost enhances your listings’ visibility by elevating them above regular listings in search results. Boost also offers features that strengthen your personal brand and enhance your chances of receiving enquiries with direct contact buttons. Each Boost reservation extends for 7 days, and you can opt for continuous usage using Auto-Boost.	Spotlight Enhance the appearance of your commercial listings in search results with Spotlight. Your listing will feature a larger search tile, bright borders, an image carousel and more, to attract the attention of property seekers. Each Spotlight reservation spans 7 days and is exclusively available for commercial listings.

Topping Up Your Ad Credits

Ad Credits are sold in bundles of 100 and remain valid for 12 months from purchase.

Prices are inclusive of 9% GST. T&Cs apply.

Knowing the Ad Credits Required for Your Activities

The amount of Ad Credits needed to post, repost, Turbo, and Boost a listing is determined by Dynamic Pricing based on market demand and listing supply.

As market conditions fluctuate, the number of Ad Credits required for these actions also adjusts to deliver the maximum value for each listing. Consequently, some listings may require fewer credits while others may need more.

Each action’s required Ad Credits amount is shown next to it on AgentNet > Listings.

Managing Your Ad Credits Balance & Usage​

You can manage your Ad Credits balance and usage on AgentNet.

Checking Your Balance

On the Web – You can check your balance via the Ad Credit widget on AgentNet dashboard or select your profile from the bottom left navigation bar.

Reviewing Your Usage

Review your Ad Credits usage anytime​ via the Ad Credits Consumption Report on AgentNet. This report provides detailed records of your Prime Credits usage on various listing actions over a specified period.​

On the Web – Select More > Reports > Ad Credit Consumption on the left navigation bar.

On the app – Visit AgentNet > Tools > Consumption Report or click on the profile picture in the top right corner, followed by Consumption Report.

Overview of Ad Credit Consumption Report

You will find an overview showing the total number of Ad Credits consumed, categorised by listing action on the Ad Credit Consumption Report page.

Following this, you will see a detailed report of each transaction utilising Ad Credits, which includes the following information:

• Billing Date
• Listing Action
• Property Name and Listing ID
• Duration of the Listing Action
• Quantity of Ad Credits used

These records are arranged from the most recent to the oldest.

Navigating the Ad Credit Consumption Report

If you want to review your Ad Credits usage for a specific listing, enter the Listing ID or Property Name in the search bar, then press Enter or click the search icon.

Click the calendar icon to choose a start and end date, allowing you to generate a consumption report for a specific period.

For general enquiries, please reach out to our Customer Service at the following:

• Phone: 6238 5971 (Mon – Fri 9am – 6pm, closed on PH)
• Email: custcare@propertyguru.com.sg

For technical assistance, please message us via WhatsApp at 9298 1629 (Mon – Fri 9am – 9pm, closed on PH) and we will get back to you within 1 working day.